Privacy Policy

What we collect

When you submit an inquiry we collect your name, email address, phone number, company name and the content of your message. We also record basic technical data (IP address, landing page, UTM parameters) to understand how you found us and to protect against spam.

How we use it

Your information is used solely to respond to your inquiry, prepare quotations, and communicate about your order. We do not sell, rent or share your personal data with third parties for marketing purposes.

Processors we rely on

To deliver our service we use email and messaging providers (e.g. email delivery services and Feishu/Lark for internal notifications). These processors are bound by data-processing agreements and only receive the minimum data necessary.

Your rights (GDPR)

If you are located in the EU/EEA you may request access to, correction, export or deletion of your personal data at any time, and withdraw consent for further communication. Send your request to the email below and we will respond within 30 days.

Data retention

Inquiry records are kept for up to 24 months to serve ongoing business relationships, then deleted or anonymized. You may request earlier deletion at any time.

Cookies

This site uses only functional storage (e.g. your inquiry basket between page views). If analytics is enabled, anonymized measurement cookies may be set; you can block them in your browser without losing site functionality.

Questions about this document? Write to admin@k8x.cc.